Frequently Asked Questions
Everything you need to know about journeying across Sri Lanka with Shanaka Travels & Tours, from visa arrangements to bespoke chauffeur etiquette.
1. What are the visa requirements for traveling to Sri Lanka?
All international visitors require an Electronic Travel Authorization (ETA) or valid eVisa issued through the official Department of Immigration & Emigration Sri Lanka prior to arrival. Passports must have at least 6 months validity from entry date. Our concierge desk assists clients with required clearance and priority airport fast-track protocols.
2. When is the best time of year to visit Sri Lanka?
Sri Lanka enjoys a unique dual-monsoon climate, ensuring sunshine year-round. From December to April, the West and South coasts and central tea highlands are gloriously dry. From May to September, the East Coast (Trincomalee, Pasikuda) and ancient Cultural Triangle bask in clear sunny skies. We tailor your exact route around seasonal weather patterns.
3. What vehicle standards and chauffeur qualifications are provided?
Every private journey includes a dedicated late-model executive vehicle (Mercedes-Benz sedan, luxury SUV, or VIP Toyota commuter) equipped with high-speed onboard Wi-Fi, climate control, cold towels, and chilled bottled water. Your chauffeur-guide is SLTDA-certified, fluent in English, and deeply knowledgeable in history and wildlife.
4. Can dietary restrictions (halal, vegan, gluten-free) be accommodated?
Yes, flawlessly. We brief every boutique hotel chef, planter bungalow butler, and luxury safari lodge ahead of your arrival. Whether you require strictly Halal cuisine, gluten-free preparations, vegan menus, or child-friendly meals, all dining is customized to your preferences.
5. How do I commission a fully custom itinerary?
Simply submit your vision through our Concierge Inquiry Form form or call our Cinnamon Gardens concierge desk directly at +94 71 329 1089 / +94 76 707 3666. A senior curator will draft a complimentary personalized day-by-day itinerary proposal within 24 hours.